Help Center

A benefit I receive

Who do I contact with questions about my Social Security benefits?


The U.S. Social Security Administration is responsible for offering and administering Social Security benefits and handling the application process. Visit SSA.gov to learn more.

How do I change my address?


To protect your privacy, SSA BEST does not ask for or accept your personally identifiable information, such as your name, address, telephone number, or Social Security number. 

Please contact the U.S. Social Security Administration to update any personal information for benefit programs you receive, including changes to address or state.  

Visit SSA.gov to learn more.

Why didn’t I receive a benefit?


SSA BEST does not accept or manage applications for government benefits. The U.S. Social Security Administration is responsible for offering and administering Social Security benefit programs. Please contact the Social Security Administration directly about receiving a benefit or if your personal situation has changed.